Careers
Centre of ExcellenceFor people who may have an interest in technology, finance or the property industry we offer numerous exciting career paths across our many teams.
Headquartered in the UK, TopUp Consultants was founded in 1997 to provide property professionals with property management software system support and implementation guidance. We are a truly niche company that solely works within the global property industry. Due to the increased demand of our services, the company and team have registered a continuous growth and our planned expansion will see us open offices across EMEA as well as working on projects in Asia and America.
As a graduate at the TopUp Centre of Excellence our target is to prepare each new starter with the correct knowledge and skills required to develop and become a valued member of our teams; providing our clients with the exceptional service and expertise that we are renowned for.
Vacancies
We are always happy to hear from anyone who is interested in working with us even if we don’t have a current vacancy. Please drop us a line to info@topupconsultants.com
Product Specialist (APAC)
We have BIG plans for our new solution and this is a chance to become an integral part of the team.
If you have real estate systems & SQL experience, and would like the opportunity to take responsibility for implementing systems, scoping new functionality and supporting clients, we’d like to talk to you.
To apply for the position, please send a cover letter and your CV to info@topupconsultants.com
Please ensure that the job title you are applying for is included in the subject line of your email.
Qube / Horizon Implementation Specialist
The Senior Consultancy team focus on providing consulting and software implementation services to clients in Residential/Multi-family and Commercial real estate markets. This is a dynamic role incorporating a blend of project management, business requirements analysis, system configuration, and user training/support.
Ideal candidates will have significant experience implementing industry-leading software packages (MRI, Yardi, Qube, etc.) and/or real estate experience within an ERP solution (ex. JD Edwards). In this case, Qube PM and/or Horizon will be greatly beneficial.
Responsibilities
As an Implementation Specialist your role will include the following responsibilities:
- Develop project plans and manage the implementations within budget and timeline
- Analysis of client business needs and assistance in developing specifications for software customization and systems integration
- Gathers requirements for data conversions and assists client with preparing for data migration
- Manages system testing and rollout activities
- Delivers high-quality system training customized to client’s business processes
- Applies extensive knowledge of real estate industry best practices while serving as a consultant/advisor to the client
- Identifies up-sell opportunities and helps clients understand the associated value propositions
- Mentors peers and project team members on industry, product, and consulting skills
Skills required
Significant experience with a leading real estate software system (investment management/property management/asset management/accounting) is required for this position.
- Experience implementing real estate software systems with medium to high complexity.
- Comprehensive knowledge of real estate, financial, and IT management best practices.
- Demonstrated ability to manage multiple projects and competing priorities.
- Strong technical aptitude and work experience with technical applications and systems.
- Excellent verbal and written communication skills that are modified to meet customer needs and level of expertise and sophistication.
- Bachelor’s degree in accounting, computer science, or equivalent relevant experience.
- Position is based in Europe or the UK – may require significant travel to client sites within the EMEA region.
- A desire to work in a busy and dynamic environment.
- A desire to constantly learn and adapt to the ever-changing demands of the real estate industry.
- An additional language would be an advantage.
To apply for this position or for more information, please contact irene.bopp@topupconsultants.com
Yardi Software Support Analyst
Responsibilities
The main duties of the role will be as follows:
- Handle Helpdesk calls supporting specialist software.
- Log and record all support cases and ensure that they are prioritised in accordance with the SLAs.
- Ensure that all actions are recorded in the Helpdesk system.
- Investigate the work and resolve all software issues in accordance with SLAs.
- Provide users with timely updates regarding their call.
- Advise the user on appropriate action and record all case actions.
- Identify and escalate any calls to ensure SLAs are met.
Skills Required
- Excellent communication and listening skills.
- Well organised with excellent self-planning skills.
- The ability to work both independently (self-motivated) and also a team player.
- A desire to work in a busy and dynamic environment.
- A keen interest in problem solving.
To apply for this position, please send your CV and covering letter to info@topupconsultants.com
Please make sure you include the job title of the position your are applying for in the subject line of your email.
