eConnect Release Notes

If you are a customer looking for support, please contact our Helpdesk:
Email: helpdesk@topupconsultants.com
UK/Europe & North America: +44 (0) 1322 221 072
Asia-Pacific: +61 2 7202 1830.

August 2021

New in Version 8

Feature
Description
Notes
Supporting merge profile restriction
Creation and editing of supporting merge profiles restricted to admin.
Consolidation of multiple services into one
Application performance enhancements.
OAUTH2 Office 365 Exchange connection
Now supports basic and modern authentication methods.
Google mail integration
Send email via Google Workspace.
Parallel file uploads
Upload multiple files at the same time.
Applications error log enhancements:
Define a level of error logging and alerts to eConnect support.
Enhanced bounceback logic
Improved logging and tracking of bounced back emails.
UI enhancements
Grid filtering, modern icon set.        
Bug fixes & application performance enhancements
Various

April 2020

New in Version 7 (Uranus)

Feature
Description
Notes
Single sign-on
Microsoft Azure & Office 365 added to LDAP, OAUTH2 and OpenID.
New user roles & access options
Create site level administrators & restrict any user/groups to read only.
Mailbox per site
Option to add a different outbound email configuration for each site.
eConnect string per site
Option to add eConnect hidden string configuration per site.
Supporting merge level attachments
Ability to merge items from sub levels (eg. building level when merging at lease level).
Read Report
Now displays details of when an email was read and, where available, from what source IP address.
Contents page customisation
Customise the contents page with background images.
Merge field lookups
list of merge fields now available to choose from on template editors.
Multi-contact email bounces
bouncebacks are now tracked for each email address on a multi-contact email.
Email bounceback forwarding
bounceback emails can now be forwarded to specified users / email addresses.
Broadcast “select all”
“select all” option available within the broadcast selection screen.
Email imports by site
email imports can now be completed at the site level

July 2019

New in Version 6 (Saturn)

Feature
Description
Notes
Single sign-on
LDAP, OAUTH2 and OpenID.
User to multiple sites
Assigned single users to multiple sites.
Restrictive admin
Tailor functionality to each user by assigning modules to individuals.
Document security
Protect documents with password or digital signature certificate (SSL).
Premium feature
Auto-review
Automatically review correspondence batches and email exceptions to a user or designated email address.
Contents page
Enhance report packs by adding a contents page during auto-merge process.
Supporting files
Attach support documentation with your correspondence.

Earlier updates / features list

New in Version 6 (Saturn)

Feature
Description
Notes
Upload from Email
Automatically upload documents from email as well as manually via the user interface.
ERP/CRM integration
Integrate with your chosen ERP/CRM for contact detail source.
Print vs email
Automatically separate digital and land-mail requirements and combine no-email contacts into a single pdf.
Review process
Review, approval and sign-off of each stage in the correspondence process.
View attachments
View any attachment being sent to a recipient at any stage of the process.
Tracking
Track read and delivery status of email.
Bounce
Show email failure and reason.
History
Full searchable email history with the ability to forward or resend correspondence.
Broadcast
Send email and SMS messages to your contact base without the need for ERP-generated correspondence.
Premium feature
Reporting
Comprehensive KPI reports to monitor the performance of your eConnect solution.
Merge
Merge multiple items of correspondence together to produce powerful reporting packs or to reduce number of items being sent.
Auto-merge
All the power of the merge feature, automated.
SITES
SITES allow the division of data and permissions by users.
SharePoint integration
Integrate with SharePoint document libraries, with the ability to update metadata from eConnect data.
Tenant/Web Portal
Provide tenants or clients with 24/7 access to key documents, past correspondence and other self-service opportunities.
Premium feature
Supporting files
Attach support documentation with your correspondence.