Training

Customised real estate systems training and support

Without effective training and support, your team will be unable to realise the full power of your software solutions.

We can provide a tailored solution that will help you achieve your aims whether you have implemented a new solution, upgraded your software or simply want to use existing features of a platform to their full potential and are not sure of the best approach.

Our expert consultants have vast operational knowledge of best-of-breed solutions and will start any project with a training need analysis.

We will recommend one-off courses or a custom programme that will get your team up to the necessary level of competency and beyond. This can be through group training sessions or through one-to-one systems training or coaching sessions. We can also provide ad hoc training on an as and when required basis, such as supporting new staff members on your business process and systems.

Training options include, but are not limited to:

We will provide comprehensive documentation and, where our ongoing support services are used, regular reports via our expert business analysts or our industry leading helpdesk.
The software support provided by the TopUp Helpdesk is critical to our day to day business. Through their extensive system knowledge, they also help us identify key support trends such as training and also highlights for future planning. We would certainly recommend them as a key IT business partner. Richard M Lee

Finance Director Southern Europe, McArthurGlenn Group

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Leading professional services

Our consultants have a deep industry knowledge and a wealth of experience.

Project management

Experienced project managers help you to plan and work through each phase of your project with clearly defined stages, milestones, roles, responsibilities and measures for success.

Business intelligence

Our deep industry knowledge of real estate processes is anchored to our expertise of both real estate and accounting technology. We'll help you get the information you need.

Helpdesk

Business analysts become part of your extended team; working with you to ensure that all needs are met in a timely and efficient fashion.

System selection

Our in-field experience has gained us a comprehensive understanding of system capabilities and their practicalities.

Consultancy

Our experienced consultants act as a technology bridge for the real estate industry.

Development

Our development team work with you to design and implement new software functionality that fits your requirements.

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