When you send bulk correspondence email via an ERP such as Yardi, MRI Software or SAP, it is often sent via a single gateway shared by all of the ERP provider’s customers. This can result in your emails being filtered into junk folders or blocked from inboxes entirely.By integrating eConnect with your ERP, you’ll be empowered to send all your email and attachments from your own gateway. Not only does this greatly increase the likelihood of your digital correspondence landing directly in your recipient’s inbox, it enables you to track your email too.
After you’ve sent your digital correspondence, full delivery and read-receipt tracking will give you peace-of-mind that all your business-critical correspondence has reached its destination. You’ll know when your recipient has read their message and can begin to chase faster!
Using pre-created templates and merge tags, eConnect will personalise every email to the individual. It will automatically attach relevant documents to each email and include the appropriate signature.
You can even create complicated reporting packs by combining all the relevant pages from multiple PDFs and other documents types from multiple sources – saving hundreds of hours from your correspondence process.
When you carry out correspondence tasks within your ERP, such as a statements run, it will typically combine the information into one giant pdf. You then have to manually separate that pdf into individual items and attach them to individually generated correspondence.eConnect will instead automatically turn that giant pdf into multiple items of individual email correspondence – and attach all the documents you need too.
Send targeted messages instantly via email or SMS, such as emergency maintenance notices or overdue payments notices. Broadcast one-off communication in bulk, save contacts for repeat communication or use criteria to automatically update Smart Lists with the latest data.
Provide your tenants with 24hr self-service access to all past correspondence and key documents through a customised portal that matches your brand.
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eConnect’s intelligent correspondence engine automatically prepares your postal requirements
Unique write-back features enable you to input information directly to your ERP or CRM from within eConnect
Full WYSIWYG HTML email body editor & template tailoring to reflect your company image
Provide your tenants with 24hr self-service access to historical correspondence & documents and more
Broadcast SMS and email with eConnect’s native Tenant Messaging Solution
Set conditions within your ERP and, when met, eConnect will action the activity at the time you choose
Harness the power of a state-of-the art cloud computing system (ISO27001 compliant) with high-level service
A range of training & support options available for your entire user community, including remote & on-site